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Version: Next

Application Management

1. Introduction​

What is Application Management in the Interop Portal?​

The Application Management module provides developers and payers with a secure, self-service way to create, register, and manage applications that integrate with healthcare APIs.

This functionality ensures that:

  • Developers can register apps, request API access, and manage credentials.
  • Payers/Admins can review, approve, or deny applications while maintaining compliance.
  • Partners can leverage a standardized process for application onboarding and oversight.

Why It Matters​

  • Reduces administrative burden by automating application workflows.
  • Ensures secure, real-time interoperability through consistent approval processes.
  • Provides a foundation for innovation in value-based care.

2. Getting Started​

Developer Onboarding​

  • Register as a Developer: Create an account, provide organizational details, and accept the registration terms.
  • Log In: Access the dashboard after registration approval.

My Dashboard​

  • Overview of registered applications, API keys, and usage statistics.
  • Quick access to documentation, support, and sandbox environments.

3. Applications & API Access​

My Applications​

  • Create new applications with minimal setup.
  • Request access to specific APIs.
  • Track application status: pending, approved, denied.

Application Lifecycle​

  • Submit → Review → Approve/Deny → Promote to Production.
  • Renew or revoke access when necessary.

Consent & Compliance​

  • Understand API usage agreements.
  • Complete payer-specific questionnaires as part of the approval process.

4. Exploring APIs​

API Documentation​

  • Browse available APIs with clear descriptions, request/response formats, and error examples.

Interactive API Explorer​

  • Test endpoints directly from the portal.
  • Validate requests using sandbox data in real time.

Sandbox Environment​

  • Experiment with APIs safely.
  • Transition smoothly from testing to production after validation.

5. Content & Resources​

Documentation Library​

  • Categories and articles organized for easy navigation.
  • Includes both technical content (API usage) and non-technical content (policies, guidelines).

Policy & Compliance Documents​

  • Terms & conditions.
  • Privacy policies.
  • Payer-specific compliance documentation.

Knowledge Base​

  • FAQs.
  • Troubleshooting guides.
  • Best practices for application onboarding and maintenance.

6. Reporting & Analytics​

  • API Usage Metrics: Monitor calls, performance, and error rates.
  • Application Insights: Track how each application is consuming APIs.
  • Payer Reports: Gain visibility into developer activity and application adoption.

7. Administration & Oversight (Payer Admin/Super Admin)​

User & Group Management​

  • Role-based access controls for developers, payer admins, and super admins.

Application Oversight​

  • Approve, deny, or revoke application access.
  • Manage application promotion from sandbox to production.

Content Control​

  • Manage documentation, announcements, and API-related updates.

Portal Operations​

  • Integration with identity and access management (IAM/iDaaS).
  • Connection to API gateways for enforcement and monitoring.

8. Support & Community​

Contact Forms​

  • Dedicated forms for technical and non-technical queries.

Community Engagement​

  • Announcements, forums, and updates to keep developers informed.

Developer Enablement​

  • Guides, sample use cases, and regular updates to support faster adoption.

9. Roadmap & Vision (Leadership Highlight)​

  • Future integration with industry standards such as FHIR, X12, and dQMs.
  • Enhanced analytics and monitoring for payer oversight.
  • Expanded sandbox with synthetic data to improve testing capabilities.
  • Marketplace-style experience where developers can publish and share applications.